Frequently asked questions

Pick the tour that fits your dates, choose a departure, fill in your contact details, and submit. Our team calls you back within one business day to confirm and arrange payment.

Free cancellation any time before the booking is marked paid. After payment we apply the per-tour cancellation rules shown on the booking confirmation.

Uzbek, Russian and English by default. Arabic, French, German, Turkish, Korean and Japanese available on request — let us know during booking.

Yes. We adjust pace, walking distances and meal stops for families. Children under 4 ride free; 4-11 get a 50% discount on group tours.

Cash on arrival, bank transfer in advance, or card payment at our office in Tashkent. Online card payment is in beta — ask your agent.